Online Support

Need online technical support? Galen Online offers multiple channels of online support to help you through every step of the way.

Galen Online Support

If you would like to speak with our dedicated online learning staff, please contact Lisa Gaw (Online Administrative Coordinator) at:

• Email:
• Phone: (502) 813-4703
• Hours: Monday – Friday (8:30 a.m. – 4:30 p.m.)

In your voicemail or email response, please leave name, campus, phone number, best time to contact, and a brief description of the issue.

24/7 Embanet Helpdesk

(Note: For after-hour support, please contact Embanet. During normal business hours, please contact Galen Online Support.)

Phone: 888-915-9534

Web Knowledge-Base

• FAQs
• Submit online ticket
• Online chat help